You may be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: One Stop Discount Shop, 2421 New Street, Burlington ON L7R-1K1, Canada If you need to exchange it for the same item, send us an email at and send your item to: One Stop Discount Shop, 2421 New Street Unit 1, Burlington ON L7R-1K1, Canada. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 7 days after delivery
Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer unless otherwise told to. To complete your return we require proof of purchase.
It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Please contact us anyways so we can still attempt to help and keep you happy! If 7 days have gone by since your purchase, unfortunately we can not offer you an exchange or money back.
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